One platform for all your agency needs

Seamless Care works with agencies that take care of residents with complex medication needs. We offer consultation and fulfill pharmaceutical needs based on clinical knowledge, practice, and resources. But most importantly, we care for your patients with empathy and compassion because we believe that everyone has the right to a healthy life.

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Serving agencies with evidence-based, safe, and effective medication management

We work with agencies that operate in the assisted-living, developmental disability, or group home care sectors and help them improve patient lives and well-being with clinically sound and effective medication management.

One platform for all your agency needs

Seamless Care works with agencies that take care of residents with complex medication needs. We offer consultation and fulfill pharmaceutical needs based on clinical knowledge, practice, and resources. But most importantly, we care for your patients with empathy and compassion because we believe that everyone has the right to a healthy life.

Why work with Seamless Care?

01
We ensur equality and compliance
04
Streamline processes and reduce paper waste
02
improve patient experience
05
improve productivity and accountability
03
save time
06
Seamless, direct access to clinical pharmacists

Why our patients & partners choose to work with us

WE ENSURE QUALITY AND COMPLIANCE
IMPROVE PATIENT EXPERIENCE
SAVE TIME
IMPROVE PRODUCTIVITY AND ACCOUNTABILITY
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Medication sorted by time and day
STREAMLINE PROCESSES AND REDUCE PAPER WASTE
SEAMLESS, DIRECT ACCESS TO CLINICAL PHARMACISTS

Why our patients & partners choose to work with us

Clinical Pharmacy
Education & Training solutions
Experience in the DDS & Mental Health sector
Automatic Refills & Renewals
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Medication sorted by time and day
free Delivery
it solutions including E-mars
Clinical Pharmacy
Education & Training solutions
it solutions including E-mars
Experience in the DDS & Mental Health sector
Automatic Refills & Renewals
free Delivery
Medication sorted by time and day

Customized Pharmacy Solutions For

Group Homes    
ACT Teams  
Community Case workers  
Addition Treatment Centers  
Hospice
Respite Centers
Day Programs

Seamless Care Portal

Our Seamless Care Portal allows agencies to simplify how they manage patient medications and reduce the administrative workload to focus on other duties that require their time and effort.With our portal, agencies can directly connect with clinical pharmacists to discuss patient medication needs, set up auto-refills, order new medication, and manage multiple patient care needs with one simple software.

IT Solutions

Integrated Medication Management (IMM)

With a click of a button, get immediate access to patient medication history and integrate that knowledge with ordering drugs for under-care patients. You can access and review medication orders, refills, and formulary changes in real-time.

Customer Relationship Manager (CRM)

An easy-to-use tool that helps organize patient profiles, documents and information in one central place.

KPI Reporting and insights

Use our platform to monitor and support your agency team. Review team member activity, assign tasks and training, and track progress based on key perfomance indicators to ensure your team is well-supported and thriving.

Electronic Medication Administration Record (eMAR)

Improve accountability when it comes to medication compliance and monitoring. This mobile-enabled medication administration system offers real-time accuracy in medication ordering and distribution.

Seamless Care Education

Certificate and Training

Keep your staff up to date with vitual certifications and online training programs designed to up skill them at their own pace. Our programs are run by experienced clinical pharmacists and are offered online and in workshops.Every program is offered under two categories: role-based certifications and specialized certifications. Trainees can benefit from a tiered approach and build their expertise based on immediate and future needs.

Offered Certifications

Substance Use Withdrawal Management

This course will discuss the withdrawal symptoms of alcohol, opioid, cannabis and benzodiazepine use. It will also discuss some pharmacological treatment options for a variety of symptoms.

Aging & Dementia in Autism

This module talks about the bodily changes in aging, provides an overview of dementia, addresses their implications in people living with Autism and what we can do to make the aging experience easier for them.

Blood Pressure Measurement

This module touches on how to properly measure blood pressure and how to pick an appropriate blood pressure monitor.

Controlled Acts I - Complete Modules (Theory)

Controlled Acts Training by a regulated healthcare professional (ex. Pharmacist, Nurse) is a requirement for all unregulated health care workers that will be required to perform a Controlled Act on an individual (ex. caregiver) and is part of the Regulated Health Care Professions Act. Controlled Acts include administering medication via inhalation of the mouth/ nose, suppositories/enemas, and the use of diabetes devices such as blood glucose monitoring and injectable diabetes medications. This theory-based module is the foundation for safe medication practices in the field of Asthma/COPD, Constipation, Diabetes and the medication devices associated with each disease state.

COVID-19 Vaccines

This COVID-19 Vaccine module provides a basic understanding of the different types of COVID-19 vaccines, how they work and why they're beneficial.

Medication Administration through Feeding Tubes

Many patients require medications through feeding tubes due to various reasons such as malabsorption or trouble swallowing due to weakness or paralysis. This feeding tubes course is intended for caregivers who care for individuals that require medication administration via feeding tubes. This is a theoretical based course in that it introduces the caregiver to tube feeding, types of feeding tubes, site care, flushing, and safe medication administration via feeding tubes. This module is intended to provide caregivers with introductory knowledge prior to feeding tube medication administration. Trained home staff or community health care professionals (ex. Community nurses) are required to provide the caregiver with in-home training and practical administration of medications through this route.

Medication Management I for Direct Support Professionals

Medication Administration I is the foundational course for agency Direct Support Professionals, Managers and Supervisors for safe medication administration to individuals in the community. Medication Administration I objectives are to; emphasize the importance of safe medication administration, review RHPA, thoroughly review best practice procedures, understand hospitalization processes, medication intake, discuss medication errors and review compliance.

Naloxone Administration (Theory)

Opioid medication management in the community comes with many challenges. This community based module is intended for all individuals who are currently on or support someone taking opioids. The objective of this course is to: understand opioid indication and overdose, harm reduction strategies, naloxone pharmacology, and responding to opioid overdose through First Aid and Naloxone Administration. After you have completed this module and successfully passed the quiz, please book your in-person training with a pharmacist.

Psychotropics Pharmacology

This clinical in-depth, prescriber-focused module discusses the most commonly used medications classes in the field of mental health. Topics covered include Antipsychotics, Antidepressants, Benzodiazepines, Anticholinergics and Opioids. This module gives caregivers and patients an insight in regards to basic pharmacology, indications for use, side effect profile and case-based examples of managing psychotropic medications.

member of
Accreditation Canada
Ontario Pharmacy Association
Board of Pharmacy
Specialties Certifications
Licensed by
Ontario College of Pharmacists

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